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ZED-3
SE30P IP PBX
Accessibility of Users
The SE30P allows users to be reached even when they are home or travelling. Users can have multiple contact points where they can receive calls. A contact point can be an IP desktop phone or soft phone. An incoming call will alert all contact points simultaneously. Users can also create custom call handling rules that can forward their calls to external numbers based on different conditions.
Remote Users
The SE30P makes it uncomplicated to connect remote phones. Most VoIP solutions today require remote users to use a VPN or other tunneling technologies. With the SE30P, remote users can connect with the system, even when they are behind a NAT, router, or firewall, without the need to use a VPN.
Attendant and Operator
Incoming calls can be routed to an automated attendant (AA), a live attendant, or an operator. The AA or operator can be assigned a direct external number (DID) and an internal extension number. The SE30P allows you to specify working hours and greeting messages that are played during working hours and nonworking hours.
The AA provides the features of dial by name, scheduled greeting messages, and transferring incoming call to different extensions. It is extremely easy to setup and modify.
Hunt Groups
The SE30P can provide multiple hunt groups for an informal call center. You can configure hunt groups for different services within the business. Each group can be assigned a direct inward dial number (DID) in addition to an internal extension. You can assign a user to be an agent for one or more groups, and agents within a group can still make and receive individual calls.
Voice Mail (VM)
Users can access, save, and delete VM by using a phone (internal or external to the SE30P) or by using the Personal Portal. Users can save their voice messages without taking up storage on the SE30P by saving the messages into folders on the local PC. Voice messages are saved as files and can be forwarded to others outside the system through standard means of file sharing such as e-mail and network directories.
The SE30P has a compact flash port that allows customers to install a compact flash drive for voice mail storage. A 1 GB memory stick will store up to 1000 minutes of voice messages for the whole system.
Fax Origination and Termination
The SE30P supports fax to devices connected to the analog FXS ports. This can be with fax pass through or with T.38 fax which is supported by most ITSPs.
Data Networking
The SE30P has two Ethernet ports - one connects to the service provider and one connects inside the office.
The WAN port connects directly behind the broadband IAD (integrated access device) and provides termination of traffic and address translation. The translation comprises NAT (network address translation) for Internet traffic and ALG (application layer gateway) for SIP traffic.The SE30P accomplishes much more than simple ALG by allowing flexible selection of how direct media is handled to ensure simple integration in a variety of network configurations.
The WAN port can have a fixed IP address, an IP address received from the ISP using DHCP, or use PPPoE to obtain all information. Default and static routes can be provisioned to control the proper routing of voice and data traffic.
The LAN port connect directly to devices or an Ethernet switch. Over this port, the SE30P can provide DHCP service.
VLAN and QoS Support
Most IP networks existing today support VLAN and QoS. Having VLAN and QoS can increase the voice quality of phone calls. The SE30P fully supports IEEE 802.1q VLAN tagging and IEEE 802.1p QoS. At the IP layer, the SE30P support the ability to mark the lower six bits of the IP QoS byte with the various differentiated service code point (DSCP) markings.
Billing and Call Detail Records (CDR)
The SE30P provides comprehensive CDR for reconciliation of billing and tracking of system usage.
The SE30P supports RADIUS client, which can be used to interact with a RADIUS server for authentication. Using this feature, you can easily integrate the SE30P with any billing system that support RADIUS.
Global Features
Zed-3 sells and supports its products worldwide, allowing the SE30P to be readily deployed in one or more countries. The system supports telephony protocols for many countries so it can connect directly to the local PSTN. You can navigate the SE30P's administration UI and user portal in three different languages: English, Simplified Chinese, and Korean.
Diagnostics and SNMP
The SE30P provides Ping, Traceroute, and DNS Lookup for network diagnostic. These tools will help you identify most networking problems. To identify call setup problems, the SE30P also provides SIP Route Trace diagnostic tool.
The SE30P supports Trap in SNMP. This allows you to be notified immediately if the SE30P is experiencing any problems.
Specifications
PBX Features
Auto Attendant
Live Attendant/Operator
Caller ID
Call Transfer
Call Forward
Call Waiting
Call Restriction
Call Hold
Call Park
Call Pick up
Do Not Disturb
DID
ACD (Ring Groups and Hunt Groups)
MWI Support
CDR
Capacity
Up to 30 users configurable
Up to 30 Internal Calls
Up to 8 External Calls
Up to 20 hours of Voice Mail
Voice Quality Protection
Dynamic Jitter Buffering
VAD
CNG
VLAN tagging
DiffServ
Packet Loss Compensation
Echo Cancellation
Voice Packet Prioritization
Codec
Audio: A-law and μ-law G.711, G729A, G.723.1
Fax: T.38
DTMF
In-band
RFC2833
SIP Info
System Features
Management Interface: Web
English and Chinese Languages
Online Upgrade
Configuration Backup and Restore
NTP
Pre-set Progress Tones for Multiple Regions
Least Cost Routing
RADIUS client
Diagnostic Tools: Ping, Tracer, DNS Lookup, SIP Route Trace
Comprehensive Alarm and Event Records
Access Control List (ACL)
Personal Call Handling Rules
Hardware Specifications
Five LED Indicators
Reset Button
Four FXO interfaces
Two PSTN Bypass Ports
CF memory socket
Network Interfaces
One 10/100M WAN Port
One 10/100M LAN Port
DHCP server
Power
External AC to DC power adapter
Input: 100~240 Vac @ 47~63 Hz
Power: 20 W
Physical and Environmental
Operating temperature: 10°C to 40°C (50°F to 104°F)
Storage temperature: 0°C to 50°C (32°F to 122°F)
Weight: 1.5 kg (3.3 lb). Shipping weight 2 kg (4.5 lb)
Size: 260 mm (W) x 165 mm (D) x 35 mm (H) (10.2" x 6.2" x 1.4")
Safety: FCC Part 68
EMI: FCC Part 15A
RoHS: Compliant
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