MODELS

• SOHO

The SOHO Edition of TalksPBX offers 3 free extensions delivered through an easy to install CD or VMware player image. So...

• BUSSINESS

The Small Medium Business(SMB) Edition offers business class features required by today's ...

• CALL CENTER

The Call Center Editon offers a set of features needed for an organisation to effectively start and ...

 
   


CALL CENTER EDITION

• The Call Center Editon offers a set of features needed for an organisation to effectively start and manage inbound or outbound call campaigns. Unlimited ACD Queues, Unlimited call agents, comprehensive reporting, real time queue statistics, real time queue monitoring, soft phone, predictive inbound and out bound dialling, skills based routing to name a few.

 

FEATURES

• Standard Features

  • up to 512 Extension(s)
  • Unlimited PSTN/VoIP Trunks
  • Unlimited IVR Auto Attendants
  • Unlimited Conferencing
  • Music On Hold
  • FAX over IP (FoIP)
  • Instant Messaging Service
  • Networking and Branch Support
  • Least Cost Routing
  • Unlimited DIDs
  • Operation Times
  • Name Directory
  • Emergency Trunks
  • Ring Groups
  • Unlimited Call Recording
  • Unlimited Call Monitor/Barge t

• Call Center Aplications

  • Unlimited Real Time Queue Statistics
  • Unlimited Real Time Queue Monitoring
  • Unlimited Skills Based Routing
  • Unlimited Enhanced ACD Queues
  • Unlimited Call Agents

• Billing

  • CDRs
  • Optional Real Time Billing

• System Administration

  • Administration Sessions
  • Web Browser Administration
  • Role Based Administration
  • Services Permissions
  • MultiSite Administration

• Setup & Configration

  • Unimited Expandability
  • System Setup Wizard
  • Phones Auto Provisioning
  • Trunks Auto Configuration
  • CD, Tarball, Appliance, VPS Delivery Method(s)
  • System Locality
  • Service Providers Templates
  • Available Directory Services

• End User Application

  • One Operator Console
  • Outlook Integration
  • User Self Care

• Enhanced Services

  • Follow Me
  • Group Hunt
  • Call Forwarding
  • Do Not Disturb
  • Caller ID
  • Last Caller
  • Call Park
  • Instant Recording
  • Paging / Intercom
  • Remote Access

• Customization & Reliability

  • Services Monitoring
  • Sounds Administration
  • System Alarms
  • System Backup
  • Auto Updates
  • Powerful Reporting
  • File System Rotation

• Voice Mail

  • Unlimited Enhanced Voicemail
  • Operator/Exit Digit
  • Unified Messaging
  • TimeZones Support
  • Voicemail Groups

• Product / Customer Support

  • Firmware Updates
  • Optional Customer Support
  • Comprehensive Documentation


 
 

• Ana sayfa • Kurumsal bilgiler • Ürün potrföyü • Referanslar • Haberler / Duyurular
• Teknik destek • Bayi katılım formu • İrtibat bilgileri